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FAQs

Does your company have experience with a business like ours and understand our needs?

What happens if your company needed to cancel and order – what should you expect from the vendor/supplier?

Is the supplier’s customer service quick to respond and knowledgeable?
 
What’s is the supplier/vendors approach toward communication? Does a phone call help get all your questions asked? Do they prefer email correspondence but you do not? Make sure neither of you misses an important order change because you differ on the best way to communicate.
 

When negotiating with a possible vendor, find out what options they have that might reduce the cost.

This question is a no-brainer, though certainly not the only important factor.

What circumstance can the supplier identify that might make prices change, either now or in the future?

If you are selling a vendor’s product, you should know if they will be selling directly to the customer also. If they are, is your cost reduced enough for you to be competitive?

What is the supplier/vendors process if the materials don’t arrive at your location?

What are the supplier/vendors payment terms? Are you able to negotiate the terms if your process differs from theirs?

Quality Aviation Components For Every Aircraft

Whether you’re an aircraft owner, mechanic, or aviation enthusiast, we offer a wide selection of parts to keep your aircraft in optimal condition.